| Pricing and Billing |
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| Do I have to pay sales tax? |
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You only have to pay sales tax if your billing address is located within the state of California. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance at 1-800-755-4569 M-F 9am-5pm PST. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
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- Credits for Credit/Debit Cards usually take 7-10 business days from the time we refund your returned item(s).
- Items paid through Paypal should appear immediately after we reund your returned item(s) in your account from which the funds were sent.
- Payments sent through the mail will be refunded with a Check, which can take up to 7-10 days to arrive in the mail from the date we refund your returned item(s).
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| When will my credit card be charged? |
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Your credit card is charged immediately upon your order successfully being placed. |
